Frequently Asked Questions

Production and design details

Everything you need to know about our custom micro-block design process, minimum order quantities, and regional shipping from our Singapore studio.

What is the minimum order?

Can you ship regionally?

To maintain our high-craft engineering and custom packaging standards, our minimum order quantity starts at 500 bespoke sets per design.

Yes. Our Singapore studio manages seamless logistics, custom clearance, and multi-destination distribution across the Asia-Pacific region for major corporate events.

How long does design take?

Do you supply instructions?

The bespoke design phase takes three to four weeks, followed by physical prototyping. Production and regional delivery require an additional six to eight weeks.

Every custom set includes a professionally designed, step-by-step printed instruction manual tailored with your brand's specific narrative and milestone history.